Delivery terms
The applicable Incoterm, origin, destination, carrier, and responsibility for freight, insurance, duties, and customs clearance are confirmed in the quotation or proforma invoice.
Shipping and export terms.
How packing, delivery, documents, and shipment responsibility are agreed for international orders.
Packing
Export cartons, protective wrapping, labels, private-label packaging, trays, and special packing requirements must be agreed before production or dispatch.
Lead time
Lead time begins after order confirmation, payment conditions, specifications, artwork, and samples are approved. Delays in approvals may move the dispatch date.
Inspection and claims
Buyers should inspect shipments promptly and report visible shortages, damage, or specification concerns with supporting evidence within the agreed claim period.